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The Internet for Small Businesses

Many times a business owner walks into the Silicon Valley SCORE office to ask about how to better market their business.  Sometimes they ask specifically about having a website.  Here are a few things to think about concerning the Internet...

  1. Just about any business can benefit by having a website. For most, the website is an electronic brochure.  For others it can be a full e-commerce site.

  2. Depending upon your skill level, you can create your own website.  "Wizards" are available from some web host providers (e.g. Yahoo) that give you fill-in-the-form style page creation.  Programs like FrontPage (soon to be Expression) are for the more adventurous and skilled.  Most, however, may wish to hire someone.  For simple websites, think about looking at Craig's List (sfbay.craigslist.org).

  3. Three key skills are required to make a good website.  You need web technical skills, which varies by site complexity. You need artistic skills to make the site attractive.  You need marketing skills to communicate your message.

  4. Once a website is created, it can cost between $3 to $40+ per month.  SVSCORE uses a hosting service costing $7/mo.  If you develop the site yourself, look for good online support.

  5. You get to pick your own web address ("URL").  Finding one is harder, because the good ones are taken.  Shorter names are better, but make them easy to remember and type.

  6. With you own URL, you also get to have your own e-mail address.  Instead of john.doe@gmail.com, you have john.doe@mybusiness.com.

  7. Your business card (and other material) should point to your website and include your new e-mail.  Most people will see your website because you tell them about it, not because they searched the web.

  8. Start collecting client e-mail addresses.  You can publish periodic newsletters to advertise new services, products, and promotions.  The e-mail should point to your website.

  9. SVCORE offers a seminar about Marketing on the Internet - Marketing on the Internet - the next seminar is Feb 13.