email Counseling
You may ask questions to one of the SCORE volunteers throughout the nation via the Internet.  The process works as follows:

  1. Click this button: Go to National SCORE email counseling (a new window will open)

  2. You will see two options.  Use only Connect to a Mentor over Email
    Enter the keyword or area of expertise you need help on, then click the "Find an Email Mentor" button

  3. A list of potential SCORE volunteers should be listed.  Search filters are not 100% accurate, so check the counselor's background by clicking on their name.

  4. If you think the SCORE volunteer you selected may be able to answer your questions,
    click on the "Ask a Question" button.  Fill out the question form and Submit your question.

  5. If you hadn't previously logged into the National SCORE site:

    1. If you have not already registered with the National SCORE site, click the "Register" button.

    2. If you had previously registered, fill in your username (email address)/password
      and click the "Log in" button.

    3. Passwords - if the system doesn't give you a password, try using the "Forget Username or Password" feature.  After you are logged in, Click on "My SCORE" at the top right corner.  Click on My Profile tab.  Click on Edit Profile button.  Click on Login/Password.  Enter new password.  You can also edit your profile, if you wish.  Your profile just helps counselors to know your background when answering your questions.


Note: the National SCORE email Counseling system is in "Beta Test" mode,
so it may be a little slow or have problems.
Also: the National SCORE website does not yet work using Internet Explorer 9 - If you are using IE9, try clicking the browser's "compatibility" button at the top, or please try using Firefox.



Go to National SCORE


©2011 Silicon Valley SCORE
We are open during most business days from 9AM to 5PM
234 East Gish Road, Suite 100, San Jose, California 95112
1-408-453-6237   info @ svscore.org